We thank you for visiting the Kings Discount Chemist Website. Kings Discount Chemist is an online retail store and information website for pharmaceutical, health, beauty and wellness products. Online orders are picked, packed and fulfilled by Kings Discount Chemist. By using this website, you agree to be bound by the following Terms & Conditions of Use.
Definitions
"Website" means Kings Discount Chemist and all related services operated by Kings Discount Chemist Pty Ltd ABN 56 666 881 161.
"Products" means goods and services listed for sale on the Website.
"Customer", "you", or "your" means any person aged 18 years or older who accesses the Website and/or purchases products or services through the Website.
"Services" means the online ordering and related services provided through the Website.
"Intellectual Property Rights" means all copyright, trademarks, logos, designs, patents, domain names, business names and other intellectual property rights owned or licensed by Kings Discount Chemist.
Disclaimer for use of website
You agree that use of the Website is at your sole risk. To the maximum extent permitted by law, Kings Discount Chemist, its directors, officers, employees and representatives make no warranties or representations regarding:
- Uninterrupted or error-free operation of the Website
- Accuracy or completeness of information on the Website
- Availability of products or services
- Results obtained from use of the Website
Kings Discount Chemist disclaims responsibility for the accuracy, legality or content of third-party websites linked to or from this Website. To the extent permitted by law, Kings Discount Chemist will not be liable for any direct, indirect, incidental, special or consequential damages arising from use of the Website.
You agree to indemnify and hold harmless Kings Discount Chemist, its directors, employees and representatives against any claims, liabilities, damages, losses and expenses arising from your use of the Website or breach of these Terms & Conditions.
Information disclaimer
Information provided on the Website is for general informational purposes only. Nothing on this Website is intended to diagnose, treat, cure or prevent any disease or medical condition. You should always seek advice from your pharmacist, doctor or qualified healthcare professional before starting any new treatment.
Product packaging and labels may contain additional information beyond what is shown on the Website. Always read all labels, warnings and directions before use.
User accounts
You are responsible for maintaining the confidentiality of your account details and password. You agree to provide accurate, current and complete information when creating an account or placing an order. Kings Discount Chemist reserves the right to suspend or terminate accounts where information provided is false, inaccurate or misleading. You must notify us immediately of any unauthorised use of your account.
Customer obligations
By placing an order through the Website, you agree that:
- All information provided is accurate and complete
- You are legally capable of entering into binding contracts
- You will comply with all applicable laws and regulations
- You understand the pricing, shipping, refund and returns policies
- You will use products only in accordance with their intended purpose and instructions
Payment methods
We accept payment by Visa, Mastercard, PayPal and other payment methods displayed at checkout. Payments are processed securely at the time the order is placed. Kings Discount Chemist does not store full credit card details. If we are unable to fulfil all or part of your order, any applicable refund will be processed back to the original payment method.
Orders policy
Receipt of an order confirmation email does not constitute acceptance of an order. Kings Discount Chemist reserves the right to accept or reject any order, cancel orders at its discretion, limit quantities purchased, or request additional verification before accepting an order. If a product is unavailable after purchase, customers will be contacted and offered an alternative, backorder option or refund.
Shipping & delivery
Kings Discount Chemist uses Australia Post for deliveries. Estimated delivery times are provided as a guide only and are not guaranteed. Risk in products passes to the customer upon delivery. Kings Discount Chemist is not liable for delays caused by couriers, customs, incorrect customer information, weather events or circumstances beyond our control.
If products arrive damaged, please contact us as soon as possible with photos and details of the damage.
Returns & refunds
Returns and refunds are subject to our Returns Policy and applicable Australian Consumer Law. For health and safety reasons, certain items including medicines, personal care products and opened products may not be eligible for return unless faulty or required by law. Nothing in these Terms & Conditions excludes, restricts or modifies any rights available under the Australian Consumer Law.
Pricing & typographical errors
While we strive to ensure pricing accuracy, errors may occasionally occur. If a product is listed at an incorrect price due to typographical error or supplier pricing error, Kings Discount Chemist reserves the right to cancel or refuse orders placed for that product. Where payment has already been processed, a full refund will be issued.
Intellectual property
All Website content including logos, text, graphics, images, product descriptions and software is owned by or licensed to Kings Discount Chemist and protected by Australian intellectual property laws. You may not reproduce, distribute, modify or commercially exploit any Website content without prior written consent.
Privacy
Your privacy is important to us. By using the Website, you consent to the collection, use and disclosure of your personal information in accordance with our Privacy Policy.
Limitation of liability
To the maximum extent permitted by law, Kings Discount Chemist's total liability for any claim relating to products purchased through the Website is limited to the purchase price of the relevant product. Kings Discount Chemist will not be liable for any indirect, consequential or special loss or damage. Nothing in these Terms excludes rights that cannot lawfully be excluded under Australian Consumer Law.
Website access
We reserve the right to suspend, restrict or terminate access to the Website at any time without notice if we reasonably believe a user has breached these Terms & Conditions or applicable laws.
Changes to terms & conditions
Kings Discount Chemist reserves the right to amend these Terms & Conditions at any time without prior notice. Updated Terms & Conditions will be published on the Website and take effect immediately upon publication.
Governing law
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of New South Wales.
Contact details